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Zzz. Zzz. Zzz. Your phone vibrates and you glance at the clock. The alarm hasn’t gone off yet, but emails are coming in and your calendar reminds you of today’s deadline and an afternoon meeting. Your mind begins to spin, creating a mental to-do list before your feet hit the floor. You throw on a t-shirt and decide to skip the shower. Duty calls. Ambling into the kitchen, you hardly notice dark coffee percolating on the counter. You sit down at the kitchen table and open your laptop. When you ...

In today’s fast-paced world, the race to be heard above the din of near-constant chatter and onslaught of non-stop information can be brutally tiresome. However, the late, great Stephen Covey said it best, “Most people do not listen with the intent to understand; they listen with the intent to reply.”